Privacy policy

At Heimaries we value each of our existing or prospective client and aim at maintaining the best protection for your personal data.

What personal data we collect and how?

Information directly provided by you.

  • Information collected online on our website or other digital platforms and Apps, for example by filling in the “contact us” section when you subscribe to the Newsletter proposed by Heimaries or wish to receive further information from us.

Information we obtain indirectly about you.

Some additional information is collected indirectly about you while you are browsing Heimaries website. This information is technically needed for the proper functioning of the Heimaries website, to improve your browsing experience or in order for Heimaries to perform analytics that will enable us to serve you better by personalising our online services for you.

  • Technical information, such as IP address and cookies, linked to your browsing on our websites, for logging purposes and identification of your country/city via geolocation.
  • Information relative to your online profile and website usage data (e.g. behavioural analysis via cookies and similar technologies, your navigation trail of the website and registration.
  • Personal data collected via media platforms and social networks (e.g. when you follow Heimaries's pages on those social networks, personal information that you have designated as public and that can be publicly viewed on your social network profile).

To whom do we disclose your information.

Within Heimaries Organization. Your personal data will only be accessible to a limited list of recipients on a “need to know” basis:

  • If you are a current or potential client of Heimaries, only the Heimaries employees that are working within the teams that need to have your information (for example, Customer Relationship, Customer Service, Commercial Management, Legal, Compliance and IT) will access your personal data.

Outside of the Heimaries Organization. Your personal data will not be provided to a third party except to other Heimaries entities for the purposes explained above and to service providers acting on behalf of Heimaries on the basis of secure contractual arrangements which will include strict data protection obligations. 

We will in particular provide your personal data to service providers or suppliers who assist us in operating our websites, apps and other digital platforms, conducting our business, servicing you or protecting the security and integrity of our business (including IT maintenance, security and support service provider, hosting provider, payment provider, marketing and advertising partners, mailing or emailing services or customer care center, etc).

Heimaries may also have to transfer personal data to third parties when it receives a request by an authority empowered by law to do so, pursuant to applicable laws and regulations.